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Deposit payment/initial booking
Once we have your completed enquiry form we will process the booking and confirm the details to you via email. The reservation will be held for 7 days pending receipt of a deposit of £50 per person. This must be made by bank transfer into the RWW bank details supplied on our confirmation email. We will send an email receipt for your deposit.
Full payment must be made 6 weeks before the start of your holiday; booking made within 6 weeks must be paid in full.
We will acknowledge receipt of your payment and send a final confirmation.
A detailed itinerary will be sent by email 2 weeks before your holiday, showing accommodation and routes.
holiday information pack
Your comprehensive information pack with be posted out to you 2 weeks before your start date. For our oversea clients your pack will be left at your first nights accommodation. This will include accommodation details, full directions and route guides, baggage collection, transfer arrangements and local dining information.
changes and cancellations
Any changes must be made by email and a £25 administration charge will be made.
Full cancellation must be made by email, and the following charges will apply:
- Booking date to 40 days before travel: Loss of deposit.
- 39 days to 28 Days before travel date: 50% Charges per person.
- 28 Days to 14 Days before travel date: 75% Charges per person.
- Within 14 days of travel: 100% charge per person.
our commitment to you
All payments are held in a secure account and are only used to pre pay suppliers. Baggage transfers are arranged with contracted companies
Accommodation will be in en-suite rooms with a full breakfast, unless otherwise stated
A 24 hour emergency telephone number will be supplied